FAQs
What is aromatherapy?
Aromatherapy is the usage of aromatic materials, including essential oils, and other aroma compounds, with claims for improving psychological or physical well-being.
why don’t you use synthetic fragrances?
the onyx house does not use any synthetic fragrances to ensure our candles remain 100% Natural and aid in improving your psychological and physical well-being. if we were to use synthetic fragrances, we in turn, would not be able to consider Our candles natural. our aromatherapy candles are subtler than synthetically fragranced candles, because we do not use any chemicals to produce our product.
what kind of wax do you use?
the onyx house collection only uses 100% natural soy wax to ensure a clean burn. for Comparison, if we were to use Paraffin wax, it would not be considered ‘clean’ as paraffin wax is derived from petroleum (yes, Gasoline!) not only does soy wax burn clean, it also burns slower. this allows for your candle to last much longer.
what is memory wax?
when referencing soy wax, the term ‘memory wax’ is often used. this simply means that the first time you burn your candle, you should allow the top layer completely melt into a wax pool prior to blowing it out. so the next time you light your candle, your wax will continue to burn all the wax and not leave any wax along the sides. (more bang for your buck!)
how large are your candles?
currently, all of our candles are 13 ounces.
how long do your candles last?
our candles have a burn time of 60+ hours.
how do you make your candles?
since we are still a smaller business our operations run the good old fashioned way! all of our candles are homemade on the stove!
who can i contact about candle malfunctions?
if your candle doesn’t seem to be burning properly, please contact us directly via the ‘contact us’ section of this website so we may be able to assist you!